Cancellation and Delivery policy

Last updated 01/01/2023

CANCELLATION
If you are a consumer in the European Union, you have a legal right to a โ€œcooling offโ€ period (ends 14 calendar days after the day on which you receive the Goods) within which you can cancel for any reason. This period begins once your order is complete.

DELIVERY
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.

Domestic Shipping
Shipping charges for your order will be calculated and displayed at checkout.

International Shipping
We currently do not offer international shipping.

How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you havenโ€™t received your order within 7 days of receiving your shipping confirmation email, please contact us at admin@fofh.co.uk with your name and order number, and we will look into it for you.